Question 1

🐾 What is Gopee?

Accepted Answer

Gopee is a natural grass toilet patch designed to give dogs a designated place to relieve themselves. It helps minimize messes and supports your dog’s routine using real grass.

Question 2

🐕 Which size should I choose?

Accepted Answer

Single patch: Small dogs
Double patch: Medium dogs
Triple or quadruple patches: Large dogs or multiple small dogs
If you’re unsure, choosing a larger size gives your dog more space and flexibility.

Question 3

🐶 How long does a Gopee grass patch last?

Accepted Answer

With proper care, Gopee is intended for use over 1 to 2 weeks. Actual usage time may vary depending on your dog’s size, frequency of use, and care routine.

Question 4

🌿 Will the grass smell?

Accepted Answer

With proper care and light spraying, the grass should remain fresh during its intended usage period. Good ventilation also helps minimize odors.

Question 5

🐾 Does Gopee replace daily walks?

Accepted Answer

No. Gopee is designed to help dogs relieve themselves during non-walking times. Daily walks are still important for your dog’s health, exercise, and mental well-being.

Question 6

📍 Do you deliver across the UAE?

Accepted Answer

Yes, Gopee delivers across the UAE.

Delivery typically takes 1 to 2 business days. Delivery is chargeable, and the cost is calculated at checkout based on your order and location.

Question 7

🚿 Does the patch require cleaning?

Accepted Answer

No cleaning is required. Once the usage period is over, simply replace the patch with a fresh one.

Question 8

🐕 What if my dog doesn’t use the patch right away?

Accepted Answer

That’s completely normal. Using Gopee is a change in routine, and some dogs need time to adjust.

We recommend:
Introducing the patch first thing in the morning
Using a consistent command
Rewarding your dog with praise or treats

Consistency and patience make a big difference.

Question 9

📦 Can I store unused grass patches?

Accepted Answer

Gopee grass patches are fresh and natural and are intended to be used upon delivery.

Multi-patch packs are designed for simultaneous use, not long-term storage.

Question 10

🔁 How does the subscription work?

Accepted Answer

When you subscribe, you’ll receive fresh grass patches automatically based on your selected delivery frequency.

You can cancel anytime, with no cancellation fees.

Question 11

🌱 Is the grass real?

Accepted Answer

Yes. Gopee uses 100% natural grass, sourced directly from the lawn. The grass is not pasteurized or chemically treated, which means you may occasionally find harmless bugs or worms in the soil.

FAQ

Frequently asked questions